A family is suing Network Rail after their son lost his toe on an escalator.
Oscar, aged four, got his Wellington boot caught in an escalator at London Bridge train station on New Year’s Day.
The family, from Sittingbourne in Kent, were in London for the parade and had pizza for dinner.
On their way home the incident occurred. His mother Alyson said her son was “screaming and crying”.
“It was terrifying, probably the worst day of our lives,” she said.
A passing doctor was able to help Oscar and an engineer freed him. He was taken to St Thomas’ Hospital where his little toe was amputated and his fourth toe partially removed.
Oscar’s father, Jason, added: “A lovely family day out ended in absolute disaster for us.
“I am confident our little boy wasn’t doing anything he shouldn’t have been on the escalator.
“We were right next to him, and it was such a frightening experience to see him suddenly trapped like that.”
The incident has left Oscar “suffering” and “completely terrified” of escalators and lifts.
A spokesman for Network Rail said: “The safety and wellbeing of our passengers is always our number one priority and our thoughts are with the young boy and his family at this very difficult time.
“Everyone in Network Rail and particularly the team at London Bridge station are saddened by this incident.
“However, while the case is ongoing, it would be inappropriate for us to comment any further at this stage.”
