A couple claims they were kicked out of an Aldi for taking their service dogs inside.
Amanda Schofield and Lee Allen both have registered service dogs to help combat PTSD.
The couple claims Lee, who was in the military for 12 years and served in Iraq, was asked to leave the Aldi store in Runcorn after taking his dog, Honey, inside.
Amanda, 44, says she later went in to speak to staff about the incident but was also asked to leave because she had her dog, Bonnie, with her.
The couple have been banned from the Aldi store indefinitely.
Amanda told the ECHO: “Lee had been in earlier in the day and was followed by a manager. He got upset because she would not leave him alone.
“He had tears in his eyes when I saw him at home. I thought I would go over and speak to them because I have a service dog, so went in to explain why they are allowed in the store.”
After a confrontation with the manager, she claims she was made to leave by staff who began to shout at her to “get out”.
A spokesperson for Aldi said it does not “tolerate aggressive behaviour” towards staff and said service dogs are allowed in the store.
Amanda from Runcorn said: “It has made Lee feel resentful as he fought for this country. He does not like going to shops as it is and it has made him weary of going into a store.
“I would like to be able to go everywhere with my dog. I feel like I am thinking about what happened all the time.
“You have to remember that when someone has therapy they most likely have mental health issues. It could aggravate them and that is unfair.”
Amanda said she now wants to campaign to educate retail workers on the issues that service dog owners face on a day-to-day basis.
An Aldi spokesperson said: “We do not tolerate aggressive behaviour towards our store colleagues. The safety and wellbeing of both our colleagues and customers is our priority, which is why these customers were asked to leave our store.
“We welcome service dogs and guide dogs in all our stores.”
