The BBC’s plans to switch off a 40-year-old radio service will leave nearly a million households having to switch to smart meters to dodge higher heating bills. The broadcaster has sent out the Radio Teleswitch Service (RTS) since the late 1980s, telling
Households have been urged to send meter readings to their energy supplier ahead of Ofgem’s lowered price cap coming into effect on July 1. The average household energy bill will fall by £426 a year from July after Ofgem lowered its price
Millions of UK households are stuck with faulty smart meters. Figures suggest three million homes are stuck with faulty devices in a rollout that is close to being over budget and overdue. According to the National Audit Office (NAO), nearly one in
Prepayment meter customers could unknowingly be paying off the debts racked up by a previous tenant who was living in the property they occupy. Gaining notoriety in the press in recent weeks after energy firms were exposed for forcibly installing them in vulnerable
British Gas is to be subjected to a “comprehensive, independent and wide-ranging review” following revelations its subcontractors were breaking into homes to fit prepayment meters. Ofgem chief executive Jonathan Brearley told BBC Radio 4’s Today programme: “Clearly something has gone wrong in
Former Prime Minister Gordon Brown has called for the boss of the Government’s energy regulator to step down after failing to stop the forced installation of prepayment meters. In recent weeks, a host of energy companies have been exposed for sending debt
A woman has been awarded more than £600 in compensation after she was switched to a prepayment meter without being told. Claire Marie, 33, said she was left without a way to pay for her energy for four days following the move
Campaigners fighting fuel poverty have laid out a plan for the Government to help stop millions of Britains from being subjected to “Victorian” living conditions. This is due to the forced installation of prepayment meters. With energy bills already double what they
A Bulb customer has told of her panic after her smart meter mistakenly showed that she had used £39,025 worth of energy in one day. Hannah Eastwood shared her horror after thinking she owed her energy company thousands of pounds when checking